Q: Why the ComproDTV can't run?

Please verify the DVB-U2000's driver is properly installed. Please refer the Startup guide for more information.

Also check our website for the latest software.

ComproDTV needs to use components of Ulead PhotoExplore 8.0 SE. If your computer doesn't have PhotoExplore, ComproPVR will fail to record. Please reinstall Ulead PhotoExplore 8.0 SE from installation CD.

ComproDTV needs to use components of Ulead PhotoExplore 8.0 SE. If your computer doesn't have PhotoExplore, ComproPVR will fail to record. Please reinstall Ulead PhotoExplore 8.0 SE from installation CD.

Digital TV broadcast is different then normal analog TV. You will see no picture instead of noisy or blurred picture when the signal is too weak. Make sure you have a good antenna and strong digital TV signal in your location. Or you will have no TV picture at all.

Please refer the FAQ for this problem.

Digital TV broadcast is different then normal analog TV. You will see no picture instead of noisy or blurred picture when the signal is too weak. Make sure you have a good antenna and strong digital TV signal in your location. Or you will have no TV picture at all.

Please take out the plastic paper from remote control. Also check our website for the latest software can help.

Q: Where can I know more about how to use ComproDTV?

You can download VideoMate DVB-U2000 startup guide (PDF) from our website .