A: This may be a result of choosing the wrong record audio source in the System Device in ComproPVR Settings. If you can view the TV picture but you get no audio, you should check the following:
Check that the sound is not muted or low volume in the Windows Volume Control dialog. (Double-click on the speaker icon in the system tray.)
Verify that the outer audio patch cable is connected between the Audio-Out of the device and Line In of your sound card and that you have selected the audio source to be “Line-In” in ComproPVR. Refer to the Hardware Installation chapter for more information.
Make sure your sound card record settings in the control panel enables the “Line-In” and not muted or low volume.
TV sound output is from the green Audio-Out port on VideoMate TV PCI Tuner card. You have to install the provided audio patch cable in order to record the sound. Make sure the speaker is connected to your own sound card instead of TV card.
If above doesn't help, please update product sofware and your sound card driver. .
Q: Poor live picture quality while recording. What should I do?
A: It is due to the recording quality is set to low. The video is what you see what you get. Record as VCD format will result the not good video. Record as DVD format will have better result.
Q: Recorded file cannot be played. What should I do?
A: The main reason for this problem usually is the result of installing other CODEC software like Nimo. This kind of software forces applications to use their CODEC for play back. Therefore, the recorded file cannot be played since a different CODEC is being used for playback. Reinstalling DirectX usually solves the problem. If you still have problems, uninstall the CODEC software.
Recorded file lags while playing back. What should I do?
A: Video recording uses significant CPU resources. If CPU usage hits 100% while recording, the quality of your recordings may suffer. If this happens, close other applications while recording or use a lower recording resolution, such as VCD or SVCD formats. ComproPVR shuts down when starting to record This could be the result of an IRQ conflict. Please check Error Code: 0x1000006, above, to solve it. This may also happen when your system is unstable, such as when overclocking, Please reset your system to the default settings. Other times, the cause is interference from other applications. Please close them to solve the problem.
Q: Why the recorded file convert from VCR or DVD player has no sound?
A: Please plug VCR Composite cable(yellow) into TV card yellow connector. Composite Audio needs to connect to the Audio-In port of TV card. You have to buy an convertor(see below) to transfer Composite Audio cable(red one and white one) into stereo.
Also choose video source to Composite. And choose the Record audio source to "Line-In" in System Device of Settings in ComproPVR. You should be able to hear the sound and watch video in Composite and record it.
A: If your screen looks like the screen shot below, you have triggered Macrovision protection. You cannot copy VHS tapes or DVDs protected by Macrovision. This covers most commercial video tapes and DVDs.
A: If you hear the sound is good while watch TV, then this problem comes from your sound card. You can directly plug in the speaker into the TV card's Audio-Out (green) to verify the sound quality.
Sound card needs to convert the analog audio from TV card to digital data into computer. When the sound card is in low quality, you will have the bad audio in recorded file. The on-board sound card usually is not good at this function.
Please try to use a better sound card (Like SoundBlaster Live Value) in order to have better audio in recording.
The process of recording:
Analog TV Video is through Philips chipset converting to digital data into computer.
TV Audio is through your sound card converting to digital data into computer.
ComproPVR applies the Microsoft DirectX Draw API to import video from TV card and audio from your sound card. The audio source which you select is in System Device in Settings of ComproPVR.
ComproPVR combines the video and audio data into the recorded file. Therefore, sound problem is most likely related to your own sound card. Please try to use a better sound card (Like SoundBlaster Live Value) in order to have better audio in recording.
Q: How much disk space do I need to record programs?
A: The actual disk space used primarily depends on the quality settings for recording. A higher quality setting, e.g., DVD-quality, requires significantly more disk space than a lower quality setting, such as VCD-quality. The appropriate quality depends on the quality of the source material, e.g., DV camera versus broadcast TV, and your intended use of the recorded programming. For example, recording broadcast TV at DVD-quality may not provide better results than a lower setting, such as 1/2-DVD or SVCD.
Note that Audio bit rates can also affect disk usage.
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