Q: Why my PC show the error message -5009 : 0x8002801d during installation?
Vista is strict in security.
Sometimes there will be error message during software installation.
Please try the following to see if help.
Step 1. Right click on the driver and the application (depends on what you are going to install) and choose Properties.
Step 2. Click Unblock (you will not see this button if your file is already set as unblock).
Step 3. Go to Compatibility tab, enable the option - Run this program as an administrator.
Step 4. Run the driver.
If there is problem, please move the file to another location (ie: C:\、D:\ etc.) and run again. And try to change the name of file - VMHybrid_1357.exe to VMHybrid1357.exe (delete the underscore)
Please install driver and Compro application by using administrator account or disable account control for a while during the installation.
For more details about security settings in Vista, please visit the following. www.microsoft.com
A: A Tuner card cannot display your PC (Windows) desktop on your TV, i.e., turn your TV into a computer screen. You need a video card with TV-Out for that.
A: Different countries use different TV broadcast formats, but most tuners are usually compatible with just one or two formats. Therefore, you are often limited to using TV equipment in the country of purchase.
It is vital to purchase a TV tuner product that is compatible with the TV standard used in your location. Here are some popular TV formats and the regions where they are used.
Q: My PC is not stable after plug in TV card. What should I do?
A: Here are few things to check.
Verify that the TV Tuner card is securely seated in the PCI slot. Removing and reseating the card can help.
Some software, such as MSN Messenger, ICQ, Yahoo Messenger, and Norton LiveUpdate, can interfere with the Tuner card. Try shutting down those programs.
Make sure the PCI TV card is using an independent IRQ. Try moving the card to another PCI slot.
Check your motherboard BIOS settings, as follows:
Assign IRQ to VGA — ENABLE
PCI Master 0 Write — DISABLE
IRQ activate by — Level
PCI Peer Concurrency — DISABLE
CPU to PCI write buffer — DISABLE
PCI Latency Timer — a higher value can help image quality
Q: I open the application but see the following. What can I do?
A: Check the following.
White noise
This can happen when you select an unoccupied channel or if the TV cable or antenna is disconnected.
Ghost or white lines
Your TV signal quality might not be good enough. Try adjusting the antenna, if any. If it doesn't help, setting PCI Latency Timer in the BIOS to a higher value can help.
Black or blue screen
It usually happens when the antenna or cable input cable is not properly connected to tuner card.
Q: Does the VideoMate TV PCI Tuner Card support other TV application software?
A: VideoMate TV follows the WDM driver specification and thus works with many third-party programs. The following table lists software that ran successfully with the VideoMate TV PCI Tuner Card. Compro does not guarantee results and your results may vary.
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