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VideoMate TV Card

VideoMate DVB product for digital broadcsasting

VideoMate USB2.0 TV Box

Graphics Card and Cinema
VideoMate IP Camera
Technical Support
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FAQs

Please check our list of Frequently Asked Questions (FAQs) first. Your question or problem is probably answered here.

VideoMate TV Card

No.
Content
1.
Can't install S/W in Vista
2.
ComproPVR 2 (Can't record, MPEG-4 record FAQ)
3.
ComproPVR (can't record over 4GB, how much space for record)
4.
Driver problem (Audio OK no Video, can't install driver)
5.
Video problem (Not clear, full screen black)
6.
Can't Power Up computer (computer restart repeatedly)
7.
Can't playback the recorded file (Nimo)
8.
Record Problems (No audio on playback, how to record VCR)
9.
Sound Problems (can't adjust volume, bad audio)
10.
Remote Problems ( can't channel up/down, no remote)
11.
FM problem (no sound after few minutes)
12.
Software Installation (how to unistall, what is custom install)
13.
TitanTV in ComproPVR
14.
ComproDVD
15.
Can't scan channels (DirectX 9.0b's bug)
16.
Does Microsoft Media Center support VideoMate TV
17.
No reply after submitting the support email
18.
Why I see video in time-shifting but not in preview?
19.
Why the runtime error message box pops every time the scheduled recording job starts?
20.
Why the PC hangs after watching TV for about 15 minutes? My product is VideoMate E siries
PCI-E TV card.
21.
How do I remove all VideoMate-related software?

VideoMate DVB product for digital broadcsasting

No.
Content
1.
Digital broadcasting general FAQ
2.
VideoMate DVB-T300/T200 PCI Tuner card
3.
VideoMate DVB-T300/T200 support Microsoft Media Center 2005
4.
VideoMate DVB-U2000 USB Tuner Box
5.
Sound Problems

VideoMate USB2.0 TV Box

No.
Content
1.
VideoMate Live USB 2.0 TV Tuner Box
2.

VideoMate Action USB 2.0 TV Tuner Box

3.
VideoMate For You USB 2.0 TV Tuner Box
4.
VideoMate Vista U890F/U2800F USB 2.0 TV Tuner Stick
5.

VideoMate S500 DVB-S USB 2.0 TV Tuner Box

Graphics Card and Cinema

No.
Content
1.
nView

VideoMate IP Camera

No.
Content
1.
Why did my camera restarted itself or I can’t see the video after an extended operation hour?
2.

Why can’t I view the camera via internet?

3.

How can I view the camera on BlackBerry cell phones?

4.

How can I view the video in H.264 format with audio on iPhones?

5.

How do I upgrade the camera’s firmware?

Technical Support

If you can't find the answer from above, please

1.

Submit your question using this on-line form .

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